My Fiber Line Has Been Buried. Now What?
Our ALLO Field Service Technicians will be headed to your home soon to finalize your buried fiber optic line. During this process, we’ll disconnect the temporary line from... Read More
Fiber Construction
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There is a hole in my yard with a fence around it – what is that?
We are placing pedestals in the easement in your yard. The pedestal, with weather permitting, is installed shortly after the... Read More -
Will I receive notice before locate flags or markings are placed?
We do our best to inform ALLO communities of the entire construction process by mail prior to the arrival of... Read More -
How long will the flags or markings be in place?
Utility locate flags or markings are good for 10-14 business days. If construction has not been completed in that time... Read More -
Do I need to mark my sprinklers to avoid damage?
Marking sprinklers in advance of construction is certainly helpful but not mandatory. Not the solution you were looking for?Click the... Read More -
How long does construction take?
This depends on the layout and design of your neighborhood. Some areas are built with easier access to utilities and... Read More -
How will I be contacted regarding the start of construction?
ALLO will reach out to you regarding construction in a variety of ways including direct mail notices, emails (sign up... Read More -
How large is the conduit that contains the fiber optic cable?
The conduit ranges in size from ¾ inch to 2 inch, but our standard is ¾ inch. Not the solution... Read More -
How long after you’ve dug in my area will it take to get ALLO service at my home?
Visible construction in your area means we are close to bringing fiber directly to your residence. The best way to... Read More -
There’s a cable in my yard or draped over my fence, what is it?
This is a temporary fiber drop. Our team will return soon to establish a permanent and less intrusive location for... Read More