Do I get to keep my old phone number? Yes, if you live in our local service area. Please allow 3-5 business days for the number transfer process. Need Support? Not quite the answer you're looking for? Don't worry, we're here to help!Submit Ticket Updated on July 2, 2019 Was this article helpful? Yes No Related Articles Is there a deposit required when I join ALLO? Do I need to notify my current provider when I switch to ALLO? What does it cost to switch to ALLO? How can property owners request ALLO fiber services for their rental properties? How do I submit landlord approval?