Do I get to keep my old phone number? Yes, if you live in our local service area. Please allow 3-5 business days for the number transfer process. Not the solution you were looking for?Click the link below to submit a support ticketSubmit Ticket Updated on July 2, 2019 Was this article helpful? Yes No Related Articles What to Expect During Your Apartment Installation Do I need to notify my current provider when I switch to ALLO? What does it cost to switch to ALLO? How can property owners request ALLO fiber services for their rental properties? How do I submit landlord approval?