What is an “easement” or “right-of-way”? The city owns small but specific portions of your property to access and maintain city utilities. We work with the... Read More
There are flags and people in my yard, what are they doing? The flags or marking in your area were placed by the local utilities companies and help our team identify where... Read More
Do I need to mark my sprinklers to avoid damage? Marking sprinklers in advance of construction is certainly helpful but not mandatory. Not the solution you were looking for?Click the... Read More
How long will the flags or markings be in place? Utility locate flags or markings are good for 10-14 business days. If construction has not been completed in that time... Read More
Why is there a pedestal in my yard and not my neighbor’s yard? During the design phase, the engineering team determines the most efficient way to provide service. They select the least intrusive... Read More
How do I find the easement in my yard? There are a few ways to determine the easement area of your property. Review the deed to the property which... Read More
Who takes care of the damage subcontractors do to my property? ALLO has hired a local contractor to manage the sub-contractors who help build the infrastructure needed for ALLO’s fiber network.... Read More
How deep will you have to dig to bury the fiber line? The main line in the easements and right of ways are buried between two and four feet deep and the... Read More
How do I contact ALLO about a construction related issue, question, or concern? Please complete this form to communicate construction questions, concerns, or complaints with our team. Non-emergency requests are handled within four... Read More