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Account Questions

New Service

  • What to Expect During Your Apartment Installation

    You recently moved into an apartment complex and are interested in ALLO. Now what? First, you’ll sign up for ALLO... Read More
  • How can property owners request ALLO fiber services for their rental properties?

    Thank you for allowing ALLO to bring fiber services to your properties. After completing our Landlord Consent Form, the team will... Read More
  • Do I get to keep my old phone number?

    Yes, if you live in our local service area. Please allow 3-5 business days for the number transfer process. Not... Read More
  • How do I submit landlord approval?

    If you live in a rental property, ALLO requires permission from the owner or landlord. There’s a quick way to... Read More
  • Do I need to notify my current provider when I switch to ALLO?

    Yes, but to avoid service interruptions please wait until our technicians have completed your ALLO installation. Once your ALLO service... Read More
  • What does it cost to switch to ALLO?

    Nothing. Our installation is always free. Not the solution you were looking for?Click the link below to submit a support... Read More
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