The Speed Test in ALLOIQ lets you check your home’s internet performance at any time to make sure everything is running at top speed.
How to Run a Speed Test
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Open the ALLOIQ app and tap Speed Test on the home screen.
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Tap Run Test.
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When the test finishes, you will see your Download speed, Upload speed, and Ping (response time), along with the Wi-Fi signal quality for your connected devices.
Good to Know: Speed to Your Router vs. Speed on Your Device
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Speed to the Router: The ALLOIQ speed test measures the full fiber speed entering your home and reaching your ALLO router.
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Speed to Individual Devices: The speed you see on a phone, laptop, or tablet may be lower than the router’s speed test. This is normal and can depend on how far you are from the router, walls or obstacles in the way, and the Wi-Fi capabilities of that specific device.
Troubleshooting Weak Wi-Fi on a Device
If a device shows a weak or “Fair” signal after running a speed test, ALLOIQ includes a built-in, step-by-step troubleshooting guide to help boost your connection:
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Move Closer: Bring your device closer to your ALLO router or mesh extender to reduce physical barriers like thick walls or floors.
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Clear the Space: Make sure your router or mesh units are out in the open (not tucked inside cabinets or closets) and away from large metal objects, thick concrete walls, or appliances like microwaves and cordless phones.
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Check Your Device: Restart your phone, tablet, or computer, ensure its software is up to date, and confirm it is connected to your primary home Wi-Fi network.
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Restart Your Router: You can easily reboot your router directly from the ALLOIQ home screen by tapping the Reboot button.
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Check Smart Home Devices & Test Again: Outdoor gadgets (like video doorbells and exterior cameras) often pass through heavy exterior walls and may report a “Fair” signal even while working perfectly. Once you’ve checked your setup, tap Test Again to see your updated results!